Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) outlines the practices of ThinkByte Technologies Private Limited (“ThinkByte Technologies,” “we,” “our,” or “us”) regarding the collection, use, and disclosure of information, including your personal data, when you use our services or interact with our platform. By accessing or using our services, you consent to the practices described in this Policy.

2. Definitions

2.1. “Services” refer to all services offered by ThinkByte Technologies, including but not limited to our website, mobile applications, and other software applications.

2.2. “User” refers to any person who accesses or uses our Services.

2.3. “Personal Data” shall include any information that can be used to identify you as an individual, such as your name, email address, phone number, or other identifiable information.

2.4. “Sensitive Personal Information” shall include data that is particularly sensitive in nature, such as your financial information, health information, government-issued identification numbers, or other similar data.

2.5. “Technical Information” shall include data related to your device, browser, operating system, IP address, hardware model, operating system version, unique device identifiers, and mobile network information, among others.

2.6. “Locational Information” shall include any geo-information that may be obtained through GPS, Bluetooth, or Wi-Fi signals, including the geographical location of the User, which may be required for availing certain Services.

2.7. “Non-Personal Information” shall include information that does not reveal your specific identity, such as browser information, information collected through Cookies, pixel tags, demographic information, etc.

3. Collection of Information

3.1. Personal Data and Sensitive Personal Information:

We may collect Personal Data and Sensitive Personal Information, as required for the provision of Services or as otherwise provided in this Privacy Policy. This may include information provided by you directly to us during the registration process, while using our Services, when filling out forms on our Platform, or when contacting us through email or other means of communication.

3.2. Technical Information:

We may collect Technical Information automatically when you use our Platform. This information helps us analyze the performance of our Platform, understand user preferences, and enhance the user experience. We may use cookies, web beacons, or similar technologies to collect Technical Information.

3.3. Locational Information:

If required for the provision of certain Services, we may collect and use Locational Information with your consent, which can typically be obtained through the device you use to access our Platform.

3.4. Non-Personal Information:

Non-Personal Information is collected passively and may be gathered from various sources, including Cookies and other tracking technologies, as well as from third parties.

4. Use of Information

4.1. Personal Data and Sensitive Personal Information:

We use Personal Data and Sensitive Personal Information primarily for the following purposes:

To provide and manage the Services offered on our Platform.
To respond to your inquiries, requests, and feedback.
To send you important notices and updates regarding our Services, including changes to our Terms of Service, Privacy Policy, or other policies.
To inform you about new features, products, or promotions that may be of interest to you.
To personalize your experience on our Platform and deliver content and product offerings tailored to your interests.
To improve our Platform, services, and user experience.
To conduct data analysis, research, and reporting.
To comply with legal obligations and resolve disputes.
To enforce our Terms of Service or any other agreements between you and ThinkByte Technologies Private Limited.
For any other purpose as explicitly mentioned at the time of collection.

4.2. Technical Information:

We use Technical Information to:

Analyze trends and user behavior.
Administer our Platform and improve its functionality.
Enhance the security of our Platform.
Personalize user experiences.
Track aggregate usage metrics.

4.3. Locational Information:

We collect and use Locational Information only with your consent, and it is used to provide specific Services that require geographical data.

4.4. Non-Personal Information:

Non-Personal Information is used for analytical purposes, including but not limited to tracking the performance of our Platform, identifying user trends, and improving our services.

5. Cookies and Similar Technologies

5.1. Cookies:

We use cookies, which are small text files that are stored on your device when you access our Platform. Cookies are used for various purposes, such as to make your interactions with our Platform more efficient and personalized. You can manage your cookie preferences by adjusting the settings in your web browser.

5.2. Web Beacons and Pixels:

We may also use web beacons, pixel tags, and other similar technologies to collect information about your interactions with our Platform, including email communications. These technologies allow us to track the actions of users and provide a more tailored experience.

5.3. Third-Party Cookies:

Some third-party service providers may use cookies and similar technologies on our Platform. We do not have control over these cookies, and their use is subject to the privacy policies of these third-party providers. We encourage you to review the privacy policies of third-party providers to understand how they collect and use your information.

6. Disclosure of Information

6.1. We may disclose Information, including Personal Data and Sensitive Personal Information, under the following circumstances:

To our employees, agents, contractors, or service providers who assist in the provision of Services or help us manage our Platform.
To third parties with whom we have a contractual relationship to provide Services on our behalf, including but not limited to payment processing, customer support, data analysis, and marketing.
To comply with legal obligations, such as responding to subpoenas, court orders, or government requests for information.
To protect our rights, privacy, safety, or property and that of our Users or the public.
In connection with any merger, acquisition, or sale of all or a portion of our assets, in which case Personal Data may be transferred as part of the transaction.
To enforce or apply our Terms of Service, Privacy Policy, and other agreements.
To respond to claims that any content posted by you violates the rights of third parties.
In situations involving potential threats to the physical safety of any person.
With your consent or at your direction.

7. Data Security

We take reasonable measures to protect your Information, including Personal Data and Sensitive Personal Information, from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your Information.

8. Data Retention

We will retain your Information for as long as necessary to fulfill the purposes for which it was collected and in accordance with applicable laws and regulations. When your Information is no longer needed, we will securely delete or anonymize it.

By using our Services and providing your Information, you consent to the collection, use, and disclosure of your Information as described in this Privacy Policy.

10. Third-Party Links

Our Platform may contain links to third-party websites or services that are not owned or controlled by ThinkByte Technologies. We are not responsible for the privacy practices or content of third-party websites or services. We recommend reviewing the privacy policies of these third parties to understand how they collect and use your information.

11. Your Rights and Choices

11.1. You may have certain rights regarding your Personal Data, subject to Applicable Law. These rights may include:

Access: You have the right to request access to the Personal Data we hold about you.
Rectification: You have the right to request the correction of inaccurate or incomplete Personal Data.
Deletion: You have the right to request the deletion of your Personal Data under certain circumstances.
Restriction: You have the right to request the restriction of processing of your Personal Data under certain circumstances.
Data Portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and to transmit that data to another data controller under certain circumstances.
Objection: You have the right to object to the processing of your Personal Data under certain circumstances.
Withdraw Consent: If we process your Personal Data based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

11.2. To exercise any of these rights, please contact us using the contact information provided in Section 16 (Contact Us) of this Privacy Policy. We may require you to verify your identity before processing your request.

11.3. Please note that in some cases, we may not be able to fulfill your request, especially if it would result in a violation of applicable laws or our legitimate interests.

12. International Data Transfers

We may transfer your Information, including Personal Data and Sensitive Personal Information, to servers located in other countries or jurisdictions. Please be aware that the laws and regulations governing data protection and privacy may differ from your jurisdiction. By using our Services and providing your Information, you consent to the transfer of your Information to other countries or jurisdictions where we operate.
We will take reasonable steps to ensure that your Information is treated securely and in accordance with this Privacy Policy regardless of the location where it is processed.

13. Children’s Privacy

Our Services are not intended for use by individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect Personal Data from individuals under this age. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us, and we will take steps to delete such information from our systems.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

15. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the processing of your Information, please contact us at the following email address: hello@thinkbyte.ai.

Thank you for using our Services. Your privacy is important to us, and we are committed to protecting your Information.